Skip to main content

Letting Agent Decisions

Use the form below to select a code complaint type and input relevant details to filter the search.

Case Reference Letting Agent Letting Agent Registration Number Sort descending Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/18/2909 Murphy Scoular Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/3454 Westcoast Lettings Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/0485 Central Letting Services Ltd Lettings (Section 4)
FTS/HPC/LA/19/0620 Rent Locally Lanarkshire Limited t/a Rent Locally Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/3267 Hanlon Clark Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/0227 CMC Property Management Ltd Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3269 STEPHEN ESTATES LTD Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/0180 Vanilla Square Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/0158 Lind Letting Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/1036 Elliott estates Lettings (Section 4), Ending the Tenancy (Section 6)