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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/18/1624 DRM Residential Management and maintenance (Section 5)
FTS/HPC/LA/18/1720 Rent Flats Dundee Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/1720 Rental Flats Dundee 172333/180/09270 Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/2143 Domino estates Engaging landlords (Section 3)
FTS/HPC/LA/18/2339 Ivyleaf Homes Ltd 437216 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/2388 White Letting Limited Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/2909 Murphy Scoular Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/2917 Hanlon Clark Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3008 CPM Edinburgh Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3019 Hanlon Clark Overarching standards of practice (Section 2), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)