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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/19/2621 Castle Residential FTS/HPC/LA/19/2621 Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/2622 Alba St.Andrews Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5)
FTS/HPC/LA/19/2624 Castle Residential FTS/HPC/LA/19/2624 Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/2802 Keller Williams, Realter Limited Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/2998 Drumwhirn aka Newton Letting LARN1906017 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/3113 Taylor William LARN1810005 Management and maintenance (Section 5)
FTS/HPC/LA/19/3156 Pavillion Properties LARN1812009 Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/3165 Castle Residential Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/3165 Castle Residential Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/3272 D.J. Alexander Lettings Ltd Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)