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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/XA/19/3077 FMC Lettings Ltd
FTS/HPC/PF/20/1457 Hacking and Paterson Management Services (Property Factor) Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/24/0580 Regus
FTS/HPC/LA/23/4480 Gauld Properties Ltd LARN1902042 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/4363 Northwood Edinburgh LARN1807008 Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/3585 Zander Property Solutions Limited Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/2902 Caroline Walker Property Leasing Ltd LARN1911018 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/2793 Stonehouse Lettings LARN1909042
FTS/HPC/LA/23/2373 D.J. Alexander Lettings Ltd LARN1812026 Management and maintenance (Section 5)
FTS/HPC/LA/23/2371 RiteHome