Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Lowther Homes Limited PF000785 FTS/HPC/PF/21/1057 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
Proposed PFEO 21.1057_Redacted.pdf (276.03 KB)
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W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/21/1377
PF.21.1377 Decision.pdf (485.35 KB)
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PF.21.1377 PFEO (proposed).pdf (523.01 KB)
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W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/21/1377 Property Factor Duties
PFEO PF.21.1377.pdf (586.51 KB)
W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/21/1377 Property Factor Duties
Trinity Factoring Services Ltd. PF000170 FTS/HPC/PF/21/1275 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
James Gibb Property Management PF000103 FTS/HPC/PF/21/0079 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Decision0079_Redacted.pdf (173.92 KB)
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PFEO PF.21.0079_Redacted.pdf (139.08 KB)
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ComplyDecision (002)_Redacted.pdf (136.46 KB)
Aberdeen Property Leasing PF000270 FTS/HPC/PF/20/0015 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Decision PF.20.0015 _Redacted.pdf (599.01 KB)
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PFEO (19.4.22)_Redacted.pdf (239.28 KB)
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Cert of Compliance PF.20.0015.pdf (236.19 KB)
East Renfrewshire Council PF000343 FTS/HPC/PF/21/0183 & FTS/HPC/LM/21/0786 , , ,
PFEO PF.21.0183, LM.21.0786.pdf (249.02 KB)
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CTW, W.M. Cumming, Turner & Watt Property Managers PF000269 FTS/HPC/PF/21/1355
Ross & Liddell LTD PF000196 FTS/HPC/PF/21/1132 , ,
PFEO PF.21.1132_Redacted.pdf (119.86 KB)
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