Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Datesort ascending Application complaints Files Page Link Upper Tribunal Decision
Ross and Liddell PF000196 FTS/HPC/PF/19/0445 06/08/2019 PDF icon Written Decision (complied) (14.08.19) PF.19.0445_Redacted.pdf Click to follow link
The Glasgow Housing Association Limited PF000287 FTS/HPC/PF/19/1236 18/07/2019 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon written decison FTC proposed pfeo Click to follow link
South Lanarkshire Council PF000184 FTS/HPC/PF/19/0691 16/07/2019 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Written Decision FTC proposed PFEO, PDF icon Written Decision and Final PFEO Click to follow link
Charles White Ltd PF000153 FTS/HPC/LM/19/1376 12/07/2019 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.19.1376_Redacted.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.19.1376_Redacted.pdf Click to follow link
McCarthy & Stone PF000391 FTS/HPC/PF/19/0970 09/07/2019 PDF icon Written Decision (Failure to Comply) (Proposed PFEO), PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/1168 04/07/2019 PDF icon Property Factor Enforcement Order (PFEO) (Proposed).pdf, PDF icon Written Decision (Failure to Comply) (Proposed PFEO).pdf, PDF icon PFEO Click to follow link
Newton Property Management limited (Property Factor) PF000108 FTS/HPC/LM/19/1004 03/07/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Complied) Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/18/3301 01/07/2019 PDF icon Written Decision (complied) PF.18.3301.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/18/2556 25/06/2019 PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.2556.pdf, PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.2556.pdf Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/19/0336 03/06/2019 PDF icon Decision (complied) (01.08.19) PF.19.0336_Redacted.pdf Click to follow link
Viewpoint Management Ltd PF000726 FTS/HPC/LM/18/3216 03/06/2019 Written statement of services (Section 1 of Code) PDF icon Written Decision - Non Jurisdiction Click to follow link
Bute Factors Ltd PF000769 FTS/HPC/PF/18/3263 29/05/2019 Communication and consultation (Section 2 of Code), Property Factor Duties PDF icon Written Decision (complied) PF.18.3263.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/0835 24/05/2019 Insurance (Section 5 of Code), Property Factor Duties PDF icon Decision (18.06.19) PF.19.0835.pdf Click to follow link
The Wheatley Group - Yourplace Property Management PF000212 FTS/HPC/PF/18/2240 16/05/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon PFEO -23.07.20019-pf.18.2240_Redacted.pdf, PDF icon written decison FTC-varied Decision -pf.18.2240_Redacted.pdf Click to follow link
91BC PF000622 FTS/HPC/PF/19/0553 15/05/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision FTC, PDF icon Proposed PFEO, PDF icon Written Decision (Failure to Comply) (No PFEO).pdf Click to follow link
Newton Property Management limited PF000108 FTS/HPC/PF/19/0247 09/05/2019 Debt recovery (Section 4 of Code), Property Factor Duties PDF icon Written Decision FTC, PDF icon Proposed PFEO Click to follow link
FirstPort Property Services Scotland PF000095 FTS/HPC/PF/19/0216 02/05/2019 Communication and consultation (Section 2 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.19.0216.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/18/2565 24/04/2019 PDF icon Written Decision (14.05.19) PF.18.2565.pdf Click to follow link
Life Property Management Ltd pf000203 PF/16/1009 - pf.17.0322 11/04/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon proposed PFEO - 15.03.2019- pf.16.1009-17.0322[rdt].pdf, PDF icon witten decison - ftc - prop pFEO- 15.03.2019-pf.16.1009-17.0322 [rdt].pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/LM/18/3392 28/03/2019 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) LM.18.3392.pdf, PDF icon Proposed PFEO LM.18.3392_.pdf, PDF icon Written Decision (review) LM.18.3392.pdf, PDF icon Property Factor Enforcement Order (PFEO) LM.18.3392.pdf, PDF icon Written Decision (Certificate of Compliance) LM.18.3392.pdf Click to follow link

Pages