Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Rentolease Property Management Ltd PF000111 FTS/HPC/PF/22/0311 & FTS/HPC/PF/22/0312 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
James Gibb PF000103 FTS/HPC/PF/21/3012 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Thenue Housing PF000268 FTS/HPC/PF/21/1928
Ross and Liddell PF000196 FTS/HPC/PF/21/3008, FTS/HPC/PF/22/0409 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Redpath Bruce Property Management Limited PF000110 FTS/HPC/PF/21/2587 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Ross and Liddell PF000196 FTS/HPC/PF/19/4002 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) , , , , , , ,
Abbey Forth Property Management Ltd PF000256 FTS/HPC/PF/22/0234, FTS/HPC/PF/22/0793 & FTS/HPC/PF/22/0795 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , , , , , ,
Trinity Factoring Services PF000170 FTS/HPC/PF/22/0955 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Property Factor Duties
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/21/2798 Written statement of services (Section 1 of Code)
Lowther Homes Ltd PF000785 FTS/HPC/PF/22/0644 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PFEO PF.22.0644 final_Redacted.pdf (243.89 KB)