Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Newton Property Management	PF000108	FTS/HPC/PF/23/1912	29 Jan, 2024	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Property Factor Enforcement Order PF.23.1912_Redacted.pdf (486.02 KB)
Trinity Factors	PF000170	FTS/HPC/LM/23/1775, FTS/HPC/LM/23/0277	23 Jan, 2024	Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code)	Document Written Decision (Dismissal) 0277, 1775.pdf (77.35 KB)
Lowther Homes	PF000785	FTS/HPC/PF/23/2244	22 Jan, 2024		Document Written Decision PF.23.2244_Redacted.pdf (627.1 KB)
Trinity Factors	PF000170	FTS/HPC/PF/23/3764	22 Jan, 2024		Document Written Decision (Reject) 3764_Redacted.pdf (46.11 KB)
The Proprietors of Milton Hill Estate		FTS/HPC/LM/23/0589+0590	18 Jan, 2024	Property Factor Duties	Document Written Decision LM.23.0589+0590_Redacted.pdf (435.23 KB)
Ross and Liddell (Property Factor)		FTS/HPC/PF/23/2376	18 Jan, 2024		Document Complied decision - 27.02.24 - PF.23.2376 _R.pdf (189.38 KB)
James Gibb Property Management Ltd	PF000103	FTS/HPC/PF/23/3446	16 Jan, 2024	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	Document Written Decision (Complied) 3446.pdf (51 KB)
James Gibb	PF000103	FTS/HPC/PF/23/2449	11 Jan, 2024		Document PF 23.2449 McGaw v James Gibb Property Management decision_Redacted.pdf (498.92 KB) , Document PF 23.2449 McGaw v James Gibb Proposed PFEO_Redacted.pdf (450.69 KB) , Document PF 23.2449 Mcgaw v James Gibb PFEO_Redacted.pdf (374.16 KB) , Document PF 23.2449 McGaw v James Gibb Decision re Compliance_Redacted.pdf (370.74 KB)
Lowther Homes	PF000785	FTS/HPC/PF/23/2724	11 Jan, 2024	Property Factor Duties	Document Written Decision PF.23.2724.pdf (482.51 KB)
Ross & Liddell	PF000196	FTS/HPC/PF/22/3674	8 Jan, 2024	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Proposed PFEO PF.22.3674.pdf (264.64 KB) , Document Decision PF.22.3674.pdf (726.41 KB) , Document PF 22.3674 certificate of compliance.pdf (259.78 KB) , Document PF 22.3674 PFEO parsonage.pdf (279.48 KB)