Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/18/3360 25/03/2019 PDF icon Written Decision (reject) (25.3.19) PF.18.3360.pdf Click to follow link
Queens Cross Factoring PF000394 FTS/HPC/PF/18/2966 07/03/2019 Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO), PDF icon Proposed PFEO Click to follow link
W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/18/3226 07/03/2019 PDF icon Written Decision (Failure to Comply)(Proposed PFEO), PDF icon Property Factor Enforcement Order Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/18/2322 28/02/2019 PDF icon Written Decision (Failure to Comply) (Proposed PFEO) PF.18.2322_Redacted.pdf, PDF icon Proposed PFEO PF.18.2322_Redacted.pdf Click to follow link
The City of Edinburgh Council PF000350 FTS/HPC/PF/18/2683 20/02/2019 PDF icon Written Decision non-jurisdiction Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/18/3186 18/02/2019 PDF icon Written Decision (Complied) Click to follow link
Charles White Limited PF000153 FTS/HPC/PF/18/3190 18/02/2019 Communication and consultation (Section 2 of Code) PDF icon Proposed PFEO, PDF icon written decision FTC Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/18/1978 15/02/2019 Financial obligations (Section 3 of Code), Property Factor Duties PDF icon written decision complied decision Click to follow link
Bield housing and care PF000146 FTS/HPC/PF/18/2626 15/02/2019 Written statement of services (Section 1 of Code), Property Factor Duties PDF icon complied decision, PDF icon review request refusal Click to follow link
Charles White Ltd PF000153 FTS/HPC/LM/18/3261 14/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Wheatley Group / Your Place Property Management PF000212 FTS/HPC/PF/18/1584 13/02/2019 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon written decision FTC proposed PFEO, PDF icon Proposed PFEO Click to follow link
Apex Property Factor Ltd (Property Factor) PF000383 FTS/HPC/PF/18/2086, 2091, 2093 11/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Apex Property Factor Ltd (Property Factor) PF000383 FTS/HPC/PF/18/2087, 2088, 2089, 2094, 2096 11/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Apex Property Factor Ltd (Property Factor) PF000383 FTS/HPC/PF/18/2090 11/02/2019 PDF icon Written Decision ( Non-Jurisdiction) Click to follow link
Apex Property Factor Ltd (Property Factor) PF000383 FTS/HPC/PF/18/2092 11/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Apex Property Factor Ltd (Property Factor) PF000383 FTS/HPC/PF/18/2095 11/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Apex Property Factor Ltd (Property Factor) PF000383 FTS/HPC/PF/18/2097, 2098, 2099, 2100 11/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Apex Property Factor (Property Factor) PF000383 FTS/HPC/PF/18/2937 11/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Apex Property Factor (Property Factor) PF000383 FTS/HPC/PF/18/2939, 2940,2941 11/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Apex Property Factor (Property Factor) PF000383 FTS/HPC/PF/18/2154 07/02/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Decision - FTC, proposed PFEO, PDF icon PFEO Click to follow link

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