Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision
Your Place Property Management Limited PF000212 FTS/HPC/PF/19/0680 19/08/2019 PDF icon Proposed PFEO (28.08.19) PF.19.0680_Redacted.pdf, PDF icon Decision (28.08.19) PF.19.0680_Redacted.pdf Click to follow link
Caledonia Housing Association PF000222 FTS/HPC/LM/19/1424 16/08/2019 PDF icon Written Decision (Complied) Click to follow link
Lomond Property Factors PF000359 FTS/HPC/PF/19/1666 08/08/2019 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon written decision failure to comply (proposed PFEO) PF.19.1666.pdf, PDF icon proposed Property Factor Enforcement Order PF.19.1666.pdf Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/19/0445 06/08/2019 PDF icon Written Decision (complied) (14.08.19) PF.19.0445_Redacted.pdf Click to follow link
McCarthy and Stone PF000391 FTS/HPC/PF/19/0987 26/07/2019 Communication and consultation (Section 2 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply)(Proposed PFEO) , PDF icon Proposed PFEO Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/0660 25/07/2019 PDF icon Proposed PFEO (20.08.19) PF.19.0660_Redacted.pdf, PDF icon Decision (20.08.19) PF.19.0660_Redacted.pdf Click to follow link
The Glasgow Housing Association Limited PF000287 FTS/HPC/PF/19/1236 18/07/2019 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon written decison FTC proposed pfeo Click to follow link
The Glasgow Housing Association Limited (Property Factor) PF000287 FTS/HPC/PF/19/1236 18/07/2019 PDF icon Decision (no PFEO) (27.08.19) PF.19.1236_Redacted.pdf Click to follow link
South Lanarkshire Council PF000184 FTS/HPC/PF/19/0691 16/07/2019 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Written Decision FTC proposed PFEO, PDF icon Written Decision and Final PFEO Click to follow link
Charles White Ltd PF000153 FTS/HPC/LM/19/1376 12/07/2019 PDF icon Certificate of Compliance (10.09.19) LM.19.1376._Redacted.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/LM/19/1376 12/07/2019 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.19.1376_Redacted.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.19.1376_Redacted.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/LM/19/1376 12/07/2019 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Amended decision (21.08.19) LM.19.1376_Redacted.pdf, PDF icon PFEO (21.08.19) LM.19.1376_Redacted.pdf Click to follow link
McCarthy & Stone PF000391 FTS/HPC/PF/19/0970 09/07/2019 PDF icon Written Decision (Failure to Comply) (Proposed PFEO), PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/1168 04/07/2019 PDF icon Property Factor Enforcement Order (PFEO) (Proposed).pdf, PDF icon Written Decision (Failure to Comply) (Proposed PFEO).pdf, PDF icon PFEO Click to follow link
Newton Property Management limited (Property Factor) PF000108 FTS/HPC/LM/19/1004 03/07/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Complied) Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/18/3301 01/07/2019 PDF icon Written Decision (complied) PF.18.3301.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/18/2556 25/06/2019 PDF icon Property Factor Enforcement Order (05.09.19) PF.18.2556.pdf, PDF icon Written Decision (Failure to comply) (PFEO) (05.09.19) PF.18.2556.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/18/2556 25/06/2019 PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.2556.pdf, PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.2556.pdf Click to follow link
Viewpoint Management Ltd PF000726 FTS/HPC/LM/18/3216 03/06/2019 Written statement of services (Section 1 of Code) PDF icon Written Decision - Non Jurisdiction Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/19/0336 03/06/2019 PDF icon Decision (complied) (01.08.19) PF.19.0336_Redacted.pdf Click to follow link

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