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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Lowther Homes PF000785 FTS/HPC/LM/23/0079 + 0081 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Miller Property Management Ltd. PF000314 FTS/HPC/PF/23/0588
Hacking and Paterson Management Services (Property Factor) FTS/HPC/LM/23/0962
Document
Rejection LM.23.0962_R.pdf (165.24 KB)
REDPATH BRUCE FTS/HPC/LA/23/0225
Document
Written Decision LA.23.0225_R.pdf (413.56 KB)
Residential Management Group Scotland PF000763 FTS/HPC/PF/23/1169
James Gibb Property Management Ltd PF000103 FTS/HPC/LM/23/2941 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Cumming Turner and Watt PF000976 FTS/HPC/PF/23/2601 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
W.M. Cumming, Turner & Watt PF000976 FTS/HPC/PF/23/1651 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Ross & Liddell Ltd PF000196 FTS/HPC/PF/23/1122 + 1123
Lowther Homes PF000785 FTS/HPC/PF/23/3128