Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Datesort ascending Application complaints Files Page Link
The City of Edinburgh Council PF000350 FTS/HPC/PF/18/2683 20/02/2019 PDF icon Written Decision non-jurisdiction Click to follow link
Bield housing and care PF000146 FTS/HPC/PF/18/2626 15/02/2019 Written statement of services (Section 1 of Code), Property Factor Duties PDF icon complied decision, PDF icon review request refusal Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/18/1978 15/02/2019 Financial obligations (Section 3 of Code), Property Factor Duties PDF icon written decision complied decision Click to follow link
Charles White Ltd PF000153 FTS/HPC/LM/18/3261 14/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Wheatley Group / Your Place Property Management PF000212 FTS/HPC/PF/18/1584 13/02/2019 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon written decision FTC proposed PFEO, PDF icon Proposed PFEO Click to follow link
Apex Property Factor (Property Factor) PF000383 FTS/HPC/PF/18/2154 07/02/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Decision - FTC, proposed PFEO Click to follow link
Charles White Ltd PF000153 FTS/HPC/PF/18/3060 24/01/2019 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon proposed pfeo, PDF icon written decision FTC proposed PFEO, PDF icon PFEO Click to follow link
Hacking and Paterson PF000288 FTS/HPC/PF/18/1855 18/01/2019 PDF icon Written Decision ( Non Jurisdiction) Click to follow link
River Clyde Homes (Property Factor) PF000152 FTS/HPC/PF/18/2024 15/01/2019 Complaints resolution (Section 7 of Code) PDF icon written decision failure to comply (proposed) PFEO, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Notice of revocation Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/18/2926 10/01/2019 PDF icon Written Decision (Complied) Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/18/1883 07/01/2019 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Proposed PFEO, PDF icon written decision proposed PFEO, PDF icon PFEO Click to follow link
Sanctuary Scotland (Property Factor) PF000124 FTS/HPC/PF/18/2450 21/12/2018 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Written decision FTC proposed (PFEO), PDF icon Property factor Enforcement Order (proposed), PDF icon written decision FTC no PFEO Click to follow link
Allied Souter & Jaffey (Property Factor) 000470 FTS/HPC/PF/18/2228 18/12/2018 PDF icon written decision Failure to comply - no pfeo Click to follow link
Speirs Gumley Property Management PF000160 13/12/2018 PDF icon complied decision - 13.12.2018 - pf.18.1569.pdf Click to follow link
Park Property Management PF000423 FTS/HPC/PF/18/1769 07/12/2018 PDF icon Written Decision (Failure to Comply) (Proposed PFEO), PDF icon Proposed PFEO Click to follow link
James Gibb Residential Factors (Property Factor) PF000103 FTS/HPC/PF/18/1789 -PF/18/1791 07/12/2018 Debt recovery (Section 4 of Code) PDF icon Proposed PFEO, PDF icon Written decision Failure to comply (prop) PFEO Click to follow link
Riverclyde Homes (Property Factor) PF000152 FTS/HPC/PF/18/2148 05/12/2018 PDF icon Property Factor Enforcement Order (PFEO) proposed, PDF icon Written decision Failure to comply (prop PFEO) Click to follow link
Hanover Scotland PF000255 FTS/HPC/PF/18/2205 05/12/2018 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Complied) Click to follow link
PF000197 FTS/HPC/PF/18/1952 04/12/2018 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon written decision - review refusal, PDF icon written decision ftc proposed PFEO, PDF icon Proposed PFEO Click to follow link
SGL Property Ltd (Property Factor) PF000492 FTS/HPC/LM/18/2026- 2031 - 2032 - 2033 04/12/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Proposed PFEO, PDF icon Written Decision Failure to comply Proposed PFEO, PDF icon failure to comply pfeo - 18.02.2019- 2026 -2031 -2032 2033 Click to follow link

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