Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision
Atholls Ltd PF000316 FTS/HPC/PF/16/1001 31/03/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code) PDF icon pf.16.1001 No PFEO decision_Redacted.pdf Click to follow link
Atholls Ltd PF000316 31/03/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code) PDF icon pf.16.1001 Proposed PFEO_Redacted.pdf Click to follow link
Sanctuary Scotland PF000116 HOHP/PF/16/0169 27/03/2017 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (No PFEO) Click to follow link
WM Cumming Turner & Watt HOHP/PF/16/0120 24/03/2017 Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision, PDF icon Proposed PFEO Click to follow link
WM Cumming Turner & Watt PF000269 HOHP/PF/16/0120 24/03/2017 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon PFEO pf.16.0120_Redacted.pdf, PDF icon Certificate of Compliance pf.16.0120_Redacted.pdf Click to follow link
James Gibb Residential Factors PF000103 FTS/HPC/PF/17/0006 23/03/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision pf.17.0006, PDF icon Proposed PFEO pf.17.0006, PDF icon Certificate of Compliance pf.17.0006 Click to follow link
Newton Property Management PF000108 HOHP/PF/16/0159 21/03/2017 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Complied Decision Click to follow link
West Dunbartonshire Council PF000334 HOHP/LM/16/0162 20/03/2017 Communication and consultation (Section 2 of Code) PDF icon LM.16.0162 Written Decision (FTC) (Proposed PFEO)_Redacted.pdf Click to follow link
Sanctuary Scotland Housing Association Ltd PF000124 HOHP/PF/16/0047 20/03/2017 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon pf.16.0047 decision_Redacted.pdf Click to follow link
Ross & Liddell HOHP/PF/16/0152 17/03/2017 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Complied Decision Click to follow link
Ross & Liddell HOHP/PF/16/0055 16/03/2017 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision Click to follow link
Newton Property Mangement PF000108 HOHP/PF/16/0164 14/03/2017 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision , PDF icon Proposed PFEO, PDF icon No PFEO Click to follow link
Newton Property Management Ltd FTS/HPC/PF/16/1006 10/03/2017 Communication and consultation (Section 2 of Code) PDF icon Complied Decision Click to follow link
D & I Scott Property Management HOHP/PF/16/0153 07/03/2017 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.16.0153.pdf Click to follow link
Queens Cross Factoring Limited HOHP/PF/16/0167 06/03/2017 Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decison (Complied) PF.16.0167_Redacted.pdf Click to follow link
First Port Property Services Ltd PF000095 HOHP/PF/16/0125 02/03/2017 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Certificate of Compliance pf.16.0125.pdf Click to follow link
First Port Property Services Ltd PF000095 HOHP/PF/16/0125 02/03/2017 PDF icon Proposed PFEO.16.0125 0163_Redacted.pdf, PDF icon Statement of Decision.16.0125 0163_Redacted.pdf, PDF icon PFEO.16.0125 0163_Redacted.pdf Click to follow link
First Port Property Services Scotland PF00095 HOHP/PF/16/0163 02/03/2017 PDF icon Proposed PFEO, PDF icon Decision, PDF icon PFEO , PDF icon Certificate of Compliance Click to follow link
Edzell Property Management HOHP/PF/16/0158 23/02/2017 Carrying out repairs and maintenance(Section 6 of Code) PDF icon Decision, PDF icon Proposed PFEO Click to follow link
Edzell Property Management PF000159 HOHP/PF/16/0158 23/02/2017 PDF icon No PFEO Click to follow link

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