Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link
Cairn Housing Association HOHP/PF/16/0140 25/01/2017 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code) PDF icon complied decision pf.16.0140_Redacted.pdf Click to follow link
Linstone Housing Associaiton HOHP/PF/16/0107 20/01/2017 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties PDF icon Written Decision (PFEO) PF.16.0107.pdf Click to follow link
Linstone Housing Association HOHP/PF/16/0107 20/01/2017 Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Certificate of Compliance) PF.16.0107.pdf Click to follow link
Newton Property Management HOHP/PF/16/0102 19/01/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code) PDF icon Decision and Proposed PFEO, PDF icon NO PFEO Click to follow link
Ross and Liddell 18/01/2017 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code) PDF icon hohp.pf_.16.0092 COMPLIED_Redacted.pdf Click to follow link
Ross And Liddell HOHP/PF/16/0092 18/01/2017 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code) PDF icon hohp.pf_.16.0092 COMPLIED_Redacted.pdf Click to follow link
The Property Management Company HOHP/PF/16/0079 17/01/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision (FTC) (Proposed PFEO) HOHP.PF_.16.0079.pdf Click to follow link
The Property Management Company HOHP/PF/16/0079 17/01/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (FtC) (PFEO) PF.16.0079.pdf Click to follow link
The Property Management Company HOHP/PF/16/0079 17/01/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) PF.16.0079.pdf Click to follow link
Charles White Limited HOHP/PF/16/0119 16/01/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision, PDF icon Proposed PFEO, PDF icon No PFEO Click to follow link
Trinity Factors HOHP/PF/16/0128 13/01/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (No PFEO) PF.16.0128.pdf, PDF icon Written Decision (FTC) (Proposed PFEO) PF.16.0128.pdf Click to follow link
East Ayrshire Council hohp.pf.16.0123 12/01/2017 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision, PDF icon Proposed PFEO Click to follow link
East Ayrshire Council PF000382 HOHP/PF/16/0123 12/01/2017 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon PFEO pf.16.0123_Redacted.pdf Click to follow link
NG Property (Scotland) HOHP/PF/16/0127 11/01/2017 Financial obligations (Section 3 of Code), Property Factor Duties PDF icon complied pf.16.0127_Redacted.pdf Click to follow link
Charles White Limited HOHP/PF/16/0131 16/12/2016 Communication and consultation (Section 2 of Code) PDF icon PPFEO (Redacted) pf.16.0131.pdf, PDF icon comp(redacted).pf_.16.0131.pdf Click to follow link
Be Factored PF000311 HOHP/PF/16/0115 06/12/2016 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties PDF icon Certificate of Complaince Click to follow link
Be Factored HOHP/PF/16/0115 HOHP/PF/16/0115 06/12/2016 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties PDF icon Certificate of Complaince Click to follow link
Be Factored HOHP/PF/16/0115 06/12/2016 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties PDF icon Decision , PDF icon Proposed PFEO, PDF icon PFEO Click to follow link
Your Place Property Management HOHP/PF/15/0123 02/12/2016 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
Be Factored PF000311 HOHP/PF/16/0111 29/11/2016 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon certificate of compliance_Redacted.pdf Click to follow link

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