Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link
Edzell Property Services LLP PF000159 FTS/HPC/PF/17/0116 17/11/2017 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
Park Property Management PF000423 FTS/HPC/PF/17/0258 17/11/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties PDF icon PFEO (Proposed), PDF icon Decision , PDF icon Written Decision (No PFEO) Click to follow link
Newton Property Management PF000108 FTS/HPC/PF/17/0297 13/11/2017 PDF icon Decision (Complied) Click to follow link
Park Property Management PF000324 FTS/HPC/PF/17/0338 09/11/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code) PDF icon Decision PF.17.0338, PDF icon Proposed PFEO PF.17.0338, PDF icon Written Decision (Failure to Comply) (PFEO) pf.17.0338, PDF icon PFEO pf.17.0338, PDF icon Certificate of Compliance Click to follow link
APEX PROPERTY FACTOR LIMITED PF000383 FTS/HPC/PF/17/0023 07/11/2017 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code) PDF icon Proposed PFEO and Decision , PDF icon Decision (review), PDF icon Amended PFEO, PDF icon PFEO, PDF icon Written Decision (Failure to Comply with Order) Click to follow link
Melville Housing Association PF000388 FTS/HPC/PF/17/0282 02/11/2017 Carrying out repairs and maintenance(Section 6 of Code) PDF icon Complied Decision , PDF icon Correction Decision, PDF icon Complied Decision Click to follow link
West Dunbartonshire Council PF000334 HOHP/LM/16/0162 26/10/2017 Communication and consultation (Section 2 of Code) PDF icon Decision and proposed PFEO , PDF icon PFEO, PDF icon Decision (Review) , PDF icon Written Decision (Certificate of Compliance).pdf Click to follow link
YourPlace Property Management PF000212 FTS/HPC/PF/17/0207 24/10/2017 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Decision, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
James Gibb Property Management PF000103 FTS/HPC/PF/17/0137 18/10/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision , PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Vary Decision, PDF icon certificate of compliance Click to follow link
Link Housing Association Limited PF000355 FTS/HPC/PF/17/0129 16/10/2017 Property Factor Duties PDF icon Written Decision (Failure to Comply) No Proposed PFEO PF.17.0129.pdf Click to follow link
Life Property Management Ltd PF000203 FTS/HPC/LM/17/0245 12/10/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
Life Property Management Ltd PF000203 FTS/HPC/LM/17/0245 12/10/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply)(Proposed PFEO), PDF icon Property Factor Enforcement Order (PFEO)(Proposed) Click to follow link
Redpath Bruce Property Management Limited PF000110 FTS/HPC/PF/17/0081 11/10/2017 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Written Decision (Failure to Comply) (No PFEO) Click to follow link
Redpath Bruce Property Management Limited PF000110 FTS/HPC/PF/17/0082 11/10/2017 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Written Decision (Failure to Comply) (No PFEO) Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/17/0266 - 0273 11/10/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties PDF icon Complied Decision Click to follow link
Hacking and Paterson PF000288 FTS/HPC/PF/17/0055 10/10/2017 Written statement of services (Section 1 of Code) PDF icon Complied Decision Click to follow link
Murphy Scoular PF000227 FTS/HPC/PF/17/0216 06/10/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon certificate of compliance Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/17/0223 06/10/2017 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision pf.17.0223, PDF icon Proposed PFEO pf.17.0223, PDF icon Decision, PDF icon PFEO, PDF icon Written Decision (Failure to Comply with Order) Click to follow link
FirstPort Property Services Scotland Ltd PF000095 FTS/HPC/PF/17/0089 04/10/2017 Debt recovery (Section 4 of Code) PDF icon Decision, PDF icon Proposed PFEO, PDF icon Decision (No PFEO) Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/16/1011 03/10/2017 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Decision.17.1011_Redacted.pdf, PDF icon Proposed PFEO.16.1011_Redacted.pdf, PDF icon PFEO - FTS.HPC_.PF_.16.1011.pdf, PDF icon Certificate of Compliance Click to follow link

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