Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision
Speirs Gumley Property Management PF000160 FTS/HPC/PF/17/0391 14/05/2018 Carrying out repairs and maintenance(Section 6 of Code) PDF icon written decision failure to comply (NO PFEO) Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/17/0391 14/05/2018 Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO, PDF icon Proposed PFEO Click to follow link
Life Property Management Ltd PF000203 FTS/HPC/PF/18/0199 09/05/2018 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Complied Decision Click to follow link UTT Decision
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/17/0530 04/05/2018 PDF icon Written Decision (Failure to Comply) (Proposed PFEO), PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Decision (Compliance), PDF icon Certificate of Compliance Click to follow link UTT Decision
Charles White Ltd PF000350 FTS/HPC/PF/18/0043 26/04/2018 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision , PDF icon Proposed PFEO, PDF icon Written Decision (Failure to Comply) (PFEO), PDF icon certificate of compliance Click to follow link
Morison Walker Property Management PF000249 FTS/HPC/PF/18/0035 24/04/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Failure to comply no proposed PFEO Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/17/0340&FTS/HPC/PF/17/0423 24/04/2018 PDF icon Decision (Proposed PFEO) , PDF icon PFEO, PDF icon Adjournment Decision , PDF icon Certificate of Compliance Click to follow link
Redpath Bruce PF000110 FTS/HPC/PF/17/0398 24/04/2018 PDF icon Written Decision (Complied) Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/17/0402 23/04/2018 PDF icon Decision Click to follow link
Yourplace Property Management Limited PF000212 FTS/HPC/PF/18/0293 23/04/2018 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Proposed PFEO, PDF icon written decision failure to comply(proposed )PFEO, PDF icon Written decision failure to comply no pfeo Click to follow link
Quartermile Estates Ltd PF000418 FTS/HPC/PF/17/0525 20/04/2018 PDF icon Decision (Complied) Click to follow link
MXM Property Solutions PF000290 FTS/HPC/PF/17/0318 19/04/2018 PDF icon Decision Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/18/0181 17/04/2018 PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/17/0263&0264 16/04/2018 PDF icon Written Decision (Complied) Click to follow link
Park Property Management PF000423 FTS/HPC/PF/17/0395 13/04/2018 PDF icon Written Decision (Complied) Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/17/0466 12/04/2018 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon written decision failure to comply (no PFEO) Click to follow link
Newton Property Management Limited PF000108 FTS/HPC/PF/17/0252 26/03/2018 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO), PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
The Element Factors PF000590 FTS/HPC/PF/17/0407 16/03/2018 PDF icon Written Decision Click to follow link
Cunningham Housing Association Ltd PF000210 FTS/HPC/PF/17/0381 06/03/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon PFEO (Proposed), PDF icon Decision , PDF icon Property Factor Enforcement Order (PFEO), PDF icon Written Decision (Failure to Comply with Order).pdf, PDF icon Written Decision (Review) Click to follow link
Aberdeen City Council PF000255 FTS/HPC/PF/17/0255 20/02/2018 PDF icon PFEO (Proposed), PDF icon Decision , PDF icon PFEO, PDF icon Decision (PFEO) , PDF icon Certificate of Compliance Click to follow link

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