Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link
Bield Housing and Care PF000146 FTS/HPC/PF/17/0164 21/08/2017 Communication and consultation (Section 2 of Code) PDF icon Complied Decision Click to follow link
Hacking and Paterson Management Services PF000288 HOHP/PF/16/0175 17/08/2017 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Proposed PFEO and Statement , PDF icon PFEO, PDF icon Compliance Decision Click to follow link
Angus Housing Association Limited PF000129 FTS/HPC/PF/17/0136 15/08/2017 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code) PDF icon PF.17.0136 Tribunal Decision [Redacted].pdf, PDF icon PF.17.0136 Proposed PFEO [Redacted].pdf, PDF icon Certificate of Compliance PF.17.0136_Redacted.pdf Click to follow link
Apex Property Factor Limited PF000383 FTS/HPC/PF/17/0141 14/08/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Proposed PFEO and Statement , PDF icon PFEO, PDF icon witten decision failure to comply with order - pf.17.0141 Click to follow link
Apex Property Factor Limited PF000383 FTS/HPC/PF/17/0134 14/08/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Failure To Comply) (Proposed PFEO) PF.17.0134.pdf, PDF icon (Failure to Comply) PFEO, PDF icon Written Decision (Failure to Comply with Order) , PDF icon Written decision (certificate of compliance) Click to follow link
River Clyde Homes PF000152 FTS/HPC/PF/17/0142 09/08/2017 Property Factor Duties PDF icon Decision (Failure to Comply), PDF icon Proposed Property Factor Enforcement Order, PDF icon PFEO, PDF icon Decision (Vary Order) , PDF icon Decision (Variation and Revocation) Click to follow link
W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/17/0122 04/08/2017 PDF icon Decision and Proposed PFEO, PDF icon Written Decision (Failure to Comply)(No PFEO) Click to follow link
Firstport Property Services Scotland PF000095 FTS/HPC/LM/17/0096 01/08/2017 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Complied Decision Click to follow link
Life Property Management PF000203 HOHP/PF/16/0087 26/07/2017 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties PDF icon pf.16.0087 decision_Redacted.pdf Click to follow link
D & I Scott Property Management PF000114 FTS/HPC/PF/17/0064 25/07/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties PDF icon 17.0064 decision_41_Penrith_Drive_25_July_17.pdf Click to follow link
East Ayrshire Council PF000382 HOHP/PF/16/0123 24/07/2017 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Certificate of Complaince Click to follow link
Life Property Management LTD PF000203 HOHP/PF/16/0023 21/07/2017 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon PF.16.0023 Complied_Redacted.pdf Click to follow link
Greenbelt Group Limited PF000191 HOHP/LM/16/0141 20/07/2017 PDF icon Written Decision (Non Jursidiction) lm.16.0141_Redacted.pdf Click to follow link
FirstPort Property Services Scotland Ltd PF000095 FTS/HPC/PF/17/0094 18/07/2017 Complaints resolution (Section 7 of Code) PDF icon 17.0094 Proposed PFEO_Redacted.pdf, PDF icon Failure to Comply No PFEO PF.17.0094_Redacted.pdf Click to follow link
FirstPort Property Services Scotland Ltd PF000095 FTS/HPC/PF/17/0087 18/07/2017 Debt recovery (Section 4 of Code) PDF icon Proposed PFEO and Statement , PDF icon Written Decision (No PFEO) Click to follow link
Greenbelt Group Ltd PF000191 HOHP/PF/16/0135 14/07/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO), PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/17/0128 03/07/2017 PDF icon complied - no PFEO pf.17.0128_Redacted.pdf Click to follow link
West Dunbartonshire Council PF000334 HOHP/LM/16/0162 27/06/2017 Communication and consultation (Section 2 of Code) PDF icon LM.16.0162 Review Decision_Redacted.pdf Click to follow link
Govanhill Housing Association PF000118 FTS/HPC/PF/16/1002 22/06/2017 Carrying out repairs and maintenance(Section 6 of Code) PDF icon 16.1002 Decision [ No PFEO]_Redacted.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/17/0059 22/06/2017 PDF icon Decision, PDF icon PFEO (Proposed), PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link

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