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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Sort ascending Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/22/0998 Stonehouse Lettings LARN1909042 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/2793 Stonehouse Lettings LARN1909042
FTS/HPC/LA/20/2252 Marshall Inc Property LARN1909022 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/0959 Let's Let, First Stop Properties Limited LARN1908038 Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/2293 PSL Link LARN1907019 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/0802 Premier Properties Perth LARN1907010 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/2294 Purple Bricks LARN1906046
FTS/HPC/LA/21/2937 Purplebricks LARN1906046
FTS/HPC/LA/19/2517 Homefinders Inverclyde LARN1906021
FTS/HPC/LA/19/2998 Drumwhirn aka Newton Letting LARN1906017 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)