Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision
Newton Property Management PF000108 FTS/HPC/PF/19/2260 13/11/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code) PDF icon written decision (failure to comply with) prop PFEO - 18.11.19 - PF.19.2260 (1)_Redacted.pdf, PDF icon prop PFEO - 18.11.19 - PF.19.2260 (1)_Redacted.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/2423 04/11/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code) PDF icon written decision (failure to comply) NO PFEO - 18.11.19 - PF.19.2423.pdf Click to follow link
Newton Property Management Limited PF000108 FTS/HPC/PF/19/2095 01/11/2019 Debt recovery (Section 4 of Code), Property Factor Duties PDF icon Written Decision (dismissal) - PF.19.2095.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/18/1856 31/10/2019 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.1856.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.1856.pdf Click to follow link
Lomond Property Factors Ltd PF000359 FTS/HPC/PF/19/0719 28/10/2019 Property Factor Duties PDF icon Proposed PFEO - 04.11.19 - PF.19.0719.pdf, PDF icon Decision - Failure to Comply - Prop PFEO - 04.11.19 - PF.19.0719.pdf Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/19/1684 24/10/2019 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.19.1684.pdf Click to follow link
West Dunbartonshire Council PF000334 FTS/HPC/PF/19/1571 & FTS/HPC/PF/19/1233 21/10/2019 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code) PDF icon Written Decision (Failure to Comply) PF.19.1233 & 1571.pdf, PDF icon Proposed Property Factor Enforcement Order PF.19.1233 & 1571.pdf Click to follow link
Newton Property Management Limited PF000108 FTS/HPC/PF/18/3536 15/10/2019 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Proposed PFEO Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/1136, 1153, 1171, 1175, 1257 10/10/2019 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code) PDF icon Written Decision (Failure to Comply) PF.19.1171, 1136,1153,1175,1257.pdf, PDF icon Proposed Property Factor Enforcement Order PF.19.1171, 1136,1153,1175,1257.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/0235 08/10/2019 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Proposed PFEO) PF.19.0235.pdf, PDF icon Proposed PFEO PF.19.0235.pdf Click to follow link
Apex Property Factor (Property Factor) PF000383 FTS/HPC/PF/19/1747 18/09/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon proposed PFEO - 01.11.19 - PF.19.1747_Redacted.pdf, PDF icon written decision (failure to comply) - 01.11.19 - PF.19.1747 _Redacted.pdf Click to follow link
W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/19/1977 16/09/2019 PDF icon proposed PFEO order - 25.09.19 - PF.19.1977.pdf, PDF icon written decision failure to comply with (proposed PFEO) - 25.09.19 - pf.19.1977.pdf, PDF icon PFEO Click to follow link
West Dunbartonshire Council PF000334 FTS/HPC/PF/19/1857 16/09/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Propoerty Factor Enforcement Order PF.19.1857.pdf, PDF icon Written Decision (Proposed PFEO) PF.19.1857.pdf Click to follow link
Wheatley Group / Your Place Property Management PF000212 FTS/HPC/PF/18/1584 13/09/2019 PDF icon Certificate of Compliance (13.09.19) PF.19.1584_Redacted.pdf Click to follow link
Newton Property Management Ltd PF000108 FTS/HPC/PF/19/2034 13/09/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.19.2034.pdf Click to follow link
Your Place (Property Factor) PF000212 FTS/HPC/PF/18/1628 09/09/2019 PDF icon Certificate of Compliance (13.09.19) PF.18.1628_Redacted.pdf Click to follow link
Hacking and Paterson Management Services PF000228 FTS/HPC/PF/19/0718 02/09/2019 PDF icon Written Decision (non jurisdiction) (16.09.19) PF.19.0718_Redacted.pdf Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/19/0721 02/09/2019 PDF icon Written Decision (non jurisdiction) (16.09.19) PF.19.0721_Redacted.pdf Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/19/0725 02/09/2019 PDF icon Written Decision (non jurisdiction) (16.09.19) PF.19.0725_Redacted.pdf Click to follow link
James Gibb Residential Factors PF000103 FTS/HPC/PF/18/3466 22/08/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.18.3466.pdf Click to follow link

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