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Letting Agent Decisions

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Case Reference Letting Agent Sort ascending Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/23/0371 Stonehouse Property Lettings Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/3682 Stonehouse Property Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/22/0998 Stonehouse Lettings LARN1909042 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/2793 Stonehouse Lettings LARN1909042
FTS/HPC/LA/18/3269 STEPHEN ESTATES LTD Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/0241 SPS Property management Limited (sc632233) Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/0246 & FTS/HPC/LA/20/0241 SPS Property management Limited Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/1410 Slater, Hogg & Howison Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 16
FTS/HPC/LA/21/0872 Slater Hogg & Howison LARN1904055
FTS/HPC/LA/20/2323 Slater Hogg Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)