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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Sort descending Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/18/2388 White Letting Limited Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/2909 Murphy Scoular Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/3079 Excel Sales and Lettings Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/3019 Hanlon Clark Overarching standards of practice (Section 2), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3131 AM PM Leasing FTS/HPC/LA/18/3131 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/2917 Hanlon Clark Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3167 AM PM Leasing Overarching standards of practice (Section 2), Engaging landlords (Section 3)
FTS/HPC/LA/18/3416 Factotum n/a Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3454 Westcoast Lettings Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/0104 Lettings Direct Perth Limited n/a Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)