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Letting Agent Decisions

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Case Reference	Letting Agent	Letting Agent Registration Number	Hearing Date	Code Complaint(s) Sort descending	Decisions
FTS/HPC/LA/19/0227	CMC Property Management Ltd		5 Apr, 2019	Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document written decision FTC (NO LEAO).pdf (369.66 KB)
FTS/HPC/LA/19/1445	Homefinders Inverclyde		3 Sep, 2019	Communications and resolving complaints (Section 7)	Document Letting agent enforcement order (LAEO) LA.19.1445_Redacted.pdf (236.51 KB) Document written decision (failure to comly) LAEO - LA.19.1445_Redacted.pdf (601.74 KB) Document certificate of compliance - 14.11.19 - LA.19.1445_Redacted.pdf (174.04 KB)
FTS/HPC/LA/20/0630	McDonald Homes and letting	LARN1912007	18 Aug, 2020	Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Decision Rejection LA.20_0630.pdf (176.17 KB)
FTS/HPC/LA/20/0517	R&J Properties		1 Sep, 2020	Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Written Decision LA.20.0517.pdf (354.27 KB) Document Letting Agent Enforcement Order (LAEO) LA.20.0517.pdf (103.89 KB) Document Written Decision (Failure to Comply with Order) - LA 20 0517 (1).pdf (212.85 KB)
FTS/HPC/LA/19/3383	Allied Homes		18 Dec, 2019	Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Written Decision (Failure to Comply) (LAEO) (24.02.20) - LA.19.3383.pdf (494.34 KB) Document Letting Agent Enforcement Order (LAEO) (24.02.20) - LA.19.3383.pdf (106.55 KB) Document Written Decision Failure to Comply with Order - LA.19.3383.pdf (114.98 KB) Document Certificate of Compliance with LAEO LA.19.3383.pdf (158.34 KB)
FTS/HPC/LA/20/1643	Drummond Miller LLP	FTS/HPC/LA/20/1643	30 Oct, 2020	Communications and resolving complaints (Section 7)	Document Written Decision (Complied) - LA.20.1643.pdf (365.81 KB)
FTS/HPC/LA/20/1499	Infiniti Properties Management LTD	LARN1903063	29 Sep, 2020	Communications and resolving complaints (Section 7)	Document Written Decision LA.20.1499_Redacted.pdf (380.86 KB) Document Letting Agent Enforcement Order LA.20.1499_Redacted.pdf (268.84 KB) Document Certificate of Compliance LA.20.1499_Redacted.pdf (148.79 KB)
FTS/HPC/LA/20/2323	Slater Hogg		28 Jan, 2021	Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Rejection Decision LA.20.2323.pdf (179.72 KB)
FTS/HPC/LA/24/0434 Rejection	Martin & Co Aberdeen	LARN1905074	3 Apr, 2024	Communications and resolving complaints (Section 7)	Document Rejection LA.24.0434_Redacted.pdf (165.65 KB)
FTS/HPC/LA/18/1167	Core Property House	n/a	2 Oct, 2018	Ending the Tenancy (Section 6), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Written Decision (Failure to Comply) (LAEO).pdf (92.71 KB) Document Written Decision (Failure to Comply with Order).pdf (212.09 KB) Document Certificate of Compliance.pdf (210.16 KB)