Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/20/1895 Aberdein Considine
FTS/HPC/LA/20/2125 D.J. Alexander Lettings Ltd Engaging landlords (Section 3), Lettings (Section 4)
FTS/HPC/LA/20/1410 Slater, Hogg & Howison Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 16
FTS/HPC/LA/20/2087 Braemore LARN1905055 Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/0956 Key Lets LARN1903012 Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/0246 & FTS/HPC/LA/20/0241 SPS Property management Limited Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/0241 SPS Property management Limited (sc632233) Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/2125 D.J. Alexander Lettings Ltd. LARN1812026 Lettings (Section 4), Management and maintenance (Section 5)
FTS/HPC/LA/20/2252 Marshall Inc Property LARN1909022 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/1654 Primo Property Management LARN1903109 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Handling landlords' and tenants' money, and insurance arrangements (Section 8)