Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/19/3165 Castle Residential Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/21/0494 Glasgow Sales and Letting (GSL) LARN1806024 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6)
FTS/HPC/LA/20/2082 Belvoir Falkirk Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/1509 Fife Properties Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6) [2021] UT 27, [2021] UT 28
FTS/HPC/LA/20/2064 BS Properties LARN1912009 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/2303 Rollos Law LLP LARN1811028 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/0670 Ben Property LARN1809028 Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/0871 Belvoir Perth Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/21/1561 Braemore LARN1905055 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/0150 Ross & Liddell LARN1805012 Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6)