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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
James Gibb Residential Factors PF000103 FTS/HPC/PF/21/2808 Insurance (Section 5 of Code), Property Factor Duties
Hacking & Paterson Management Services PF000288 FTS/HPC/PF/21/2967 Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Lowther Homes PF000785 FTS/HPC/PF/22/0043 Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Speirs Gumley Property Management Limited PF000160 FTS/HPC/PF/22/0575 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Newton Property Management limited (Property Factor) FTS/HPC/PF/22/1586
Newton Property Management Ltd. PF000108 FTS/HPC/PF/22/1654/1655 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
Document
PFEO PF.22.1654.1655_Redacted.pdf (126.83 KB)
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J. B. & G Forsyth Property Management Services PF000187 FTS/HPC/PF/22/1742 Property Factor Duties
Robertson Property Management Limited PF000524 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)
MXM Property Solutions Limited PF000979 FTS/HPC/PF/22/3792 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FirstPort Property Services Scotland Ltd PF000095 FTS/HPC/PF/22/3888 Property Factor Duties , ,
Document
PFEO September 2023_Redacted.pdf (132.98 KB)