Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Aberdeen City Council PF000255 FTS/HPC/PF/21/2375 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
Proposed PFEO 2375.pdf (318.72 KB)
, , , 		[2023] UT 29
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/21/0188 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Melville Property Ltd PF000731 FTS/HPC/PF/21/2377 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2377 PFEO_Redacted.pdf (257.73 KB)
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Melville Property Ltd PF000731 FTS/HPC/PF/21/2385 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2385 PFEO_Redacted.pdf (258.46 KB)
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Melville Property Ltd PF000731 FTS/HPC/PF/21/2388 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2388 PFEO_Redacted.pdf (258.48 KB)
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Melville Property Ltd PF000731 FTS/HPC/PF/21/2397 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2397 PFEO_Redacted.pdf (257.13 KB)
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Melville Property Ltd PF000731 FTS/HPC/PF/21/2401 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2401 PFEO_Redacted.pdf (258.66 KB)
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Melville Property Ltd PF000731 FTS/HPC/PF/21/2503 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2503 PFEO_Redacted.pdf (258.69 KB)
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Melville Property Ltd PF000731 FTS/HPC/PF/21/2615 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2615 PFEO_Redacted.pdf (259.03 KB)
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Lowther Homes Property Management PF000785 FTS/HPC/PF/21/3071 & FTS/HPC/PF/21/3232 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties