Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Firstport Property Services Scotland HOHP/PF/15/0138 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
0138 proposed pfeo_Redacted.pdf (140.51 KB)
,
0138 decision_Redacted_0.pdf (728.82 KB)
Hacking and Paterson Management Services HOHP/PF/15/0103/0104 ,
0103.0104 - PFEO_Redacted.pdf (134.98 KB)
,
0103 0104 Decision 2_Redacted.pdf (853.73 KB)
Newton Property Management HOHP/PF/15/0156/0157/0161 Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Trinity Factoring Services Ltd HOHP/LM/15/0159
0159 Decision_Redacted.pdf (446.69 KB)
,
0159 Proposed PFEO_Redacted.pdf (132.89 KB)
,
0159 PFEO_Redacted.pdf (144.96 KB)
,
0159 Certificate of Complaince.pdf (108.32 KB)
Your Place Property Management HOHP/PF/15/0045
0045 Decision_Redacted.pdf (2.5 MB)
YourPlace Property Management PF000212 HOHP/PF/15/0132 Communication and consultation (Section 2 of Code), Property Factor Duties
PF.15.0132 - Complied Decision.pdf (361.66 KB)
Speirs Gumley HOHP/PF/16/0008
James Gibb Property Management HOHP/PF/14/0163
0163 Decision (2)_Redacted.pdf (422.5 KB)
South Lanarkshire Council HOHP/PF/16/0015
James Gibb Residential Factors HOHP/PF/16/0024