Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/22/4019 Ross Sales & Lettings Management and maintenance (Section 5)
FTS/HPC/LA/21/0150 Ross and Liddell Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6)
FTS/HPC/LA/22/3137 Ross and Liddell LARN1805012 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/21/0150 Ross & Liddell LARN1805012 Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6)
FTS/HPC/LA/19/1726 Rollos Solicitors & Estate Agents Management and maintenance (Section 5) [2021] UT 11
FTS/HPC/LA/20/2303 Rollos Law LLP LARN1811028 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/1995 Rockford Properties Limited Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/1108 Rockford Properties Management and maintenance (Section 5)
FTS/HPC/LA/23/1128 Rockford Properties LARN1808006 Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/1128 Rockford Properties Management and maintenance (Section 5), Communications and resolving complaints (Section 7)