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Letting Agent Decisions

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Case Reference	Letting Agent	Letting Agent Registration Number	Hearing Date	Code Complaint(s) Sort descending	Decisions
FTS/HPC/LA/18/1579	Location Estate Agents	n/a	1 Oct, 2018	Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Written Decision (Failure to Comply) (LAEO).pdf (240.9 KB) Document LAEO.pdf (205.21 KB) Document Written Decision (Failure to Comply with Order ).pdf (210.41 KB)
FTS/HPC/LA/18/1162	Lets Direct (South) Limited	n/a	20 Aug, 2018	Lettings (Section 4)	Document Written Decision (Failure to Comply) (LAEO) LA.18.1162.pdf (302.46 KB) Document LAEO LA.18.1162.pdf (103.86 KB) Document Written Decision (Failure to Comply with Order) LA.18.1162.pdf (136.34 KB)
FTS/HPC/LA/18/3079	Excel Sales and Lettings		18 Jan, 2019	Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document written decision FTC LAEO - 06.02.2019 - la.a8.3079x.pdf (2.01 MB) Document LAEO -06.02.2019- la.18.3079x.pdf (113.19 KB) Document Written Decision (Certificate of Compliance).pdf (308.44 KB)
FTS/HPC/LA/18/2388	White Letting Limited		16 Jan, 2019	Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document LAEO 16.01.2019- la.18.2388x.pdf (169.69 KB) Document Written decision - FTC LAEO 16.01.2019 - la,182388x.pdf (702.59 KB) Document Written Decision (Failure to Comply with Order).pdf (476.3 KB)
FTS/HPC/LA/19/0485	Central Letting Services Ltd		26 Apr, 2019	Lettings (Section 4)	Document Letting Agent Enforcement Order LA.19.0485.pdf (107.87 KB) Document Written Decision (Failure to Comply) (LAEO) LA.19.0485.pdf (470.92 KB) Document compliance certificate 11.08.19 - LA.19.0485.pdf (169.65 KB)
FTS/HPC/LA/19/1036	Elliott estates		30 May, 2019	Lettings (Section 4), Ending the Tenancy (Section 6)	Document LAEO (13.06.19) LA.19.1036_Redacted.pdf (188.36 KB) Document Written Decision (with Statement of Reasons) (13.06.19) LA.19.1036_Redacted.pdf (122.58 KB)
FTS/HPC/LA/19/1036	Elliott estates		30 May, 2019	Lettings (Section 4), Ending the Tenancy (Section 6)	Document Decision (certificate of compliance LAEO) (14.08.19) LA.19.1036_Redacted.pdf (141.52 KB)
FTS/HPC/LA/19/3593	Angel Homes LTD		11 Mar, 2020	Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Letting Agent Enforcement Order LA.19.3593 (1)_Redacted.pdf (195.61 KB) Document Written Decision (Failure to Comply) LA.19.3593 (1)_Redacted.pdf (249.98 KB) Document Certificate of Compliance LA.19,3593 (002) (1).pdf (304.03 KB)
FTS/HPC/LA/20/0956	Key Lets	LARN1903012	18 Aug, 2020	Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document Decision Rejection 20_0956.pdf (177.19 KB)
FTS/HPC/LA/20/0959	Let's Let, First Stop Properties Limited	LARN1908038	18 Aug, 2020	Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Decision Rejection LA.20_0959.pdf (175.35 KB)