Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/23/3575 Belvoir LARN1806002
FTS/HPC/LA/24/0434 Rejection Martin & Co Aberdeen LARN1905074 Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/4314 Benson's Estate Agent LARN1902067 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/4480 Gauld Properties Ltd LARN1902042 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/2373 D.J. Alexander Lettings Ltd LARN1812026 Management and maintenance (Section 5)
FTS/HPC/LA/23/3585 Zander Property Solutions Limited Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/24/0580 Regus
FTS/HPC/LA/23/4363 Northwood Edinburgh LARN1807008 Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/2205 The Property Store Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/1087 Property Bureau LARN 1906010 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)