Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/19/2553 Martin & Co Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/2547 D.J. Alexander Lettings Ltd LARN1812026 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/2802 Keller Williams, Realter Limited Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/2280 Martin & Co Stirling Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5)
FTS/HPC/LA/19/2336 Hanlon Clark Properties Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/1975 Craigflower Lettings Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6)
FTS/HPC/LA/19/2173 Belvoir Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6)
FTS/HPC/LA/20/0069 GSL (Glasgow Sales and Lettings) LARN1806024 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/3682 Stonehouse Property Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/PF/20/1457 Hacking and Paterson Management Services (Property Factor) Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)