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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/23/4363 Northwood Edinburgh LARN1807008 Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/1251 Delmor Estate Agents Ltd LARN1808014 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/0982 Belvoir Paisley
FTS/HPC/LA/24/0580 Regus
FTS/HPC/LA/23/2205 The Property Store Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/2371 RiteHome
FTS/HPC/LA/23/1896 Clyde Property Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/1061 Premiere Rentals Fife Ltd Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/0511 Factotum (Scotland) Ltd Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/22/3604 Xenia Lettings LARN2010002