Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/19/1726 Rollos Solicitors & Estate Agents Management and maintenance (Section 5) [2021] UT 11
FTS/HPC/LA/23/3585 Zander Property Solutions Limited Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/1410 Slater, Hogg & Howison Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 16
FTS/HPC/LA/23/0323 The Flat Company Overarching standards of practice (Section 2), Management and maintenance (Section 5)
FTS/HPC/LA/24/0501 Rent Locally Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/0371 Stonehouse Property Lettings Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/1720 Rental Flats Dundee 172333/180/09270 Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/21/1995 DJ Alexander 1812026 Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/2687 Grant Property Management 2006006 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/2687 Grant Property Management 2006006 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)