Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Datesort ascending Application complaints Files Page Link Upper Tribunal Decision
Life Property Management Limited PF000203 12/07/2018 PDF icon Written Decision (Failure to Comply) (Proposed PFEO), PDF icon Proposed PFEO, PDF icon Written Decision (Failure to Comply)(Proposed PFEO)(Review), PDF icon Proposed PFEO (Review), PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
Apex Property Factor Ltd PF000383 FTS/HPC/PF/18/0149 28/06/2018 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision Click to follow link
MacFie and Co PF000098 HOHP/PF/16/0179 27/06/2018 PDF icon Decision Click to follow link
FirstPort Property Services Scotland Limited PF000095 FTS/HPC/PF/18/0822 26/06/2018 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code) PDF icon Written Decision , PDF icon PFEO (Proposed), PDF icon Failure To Comply (PFEO), PDF icon compliance certificate Click to follow link
The Wheatley Group - Yourplace Property Management PF000212 FTS/HPC/PF/18/0769 25/06/2018 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision , PDF icon Proposed PFEO , PDF icon Amended Statement of Decision, PDF icon Decision (No PFEO) Click to follow link
Aberdeen Property Leasing Limited PF000270 FTS/HPC/PF/18/0445 14/06/2018 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon failure to comply(NOPFEO) Click to follow link
YourPlace and Lowther Homes PF000212 FTS/HPC/PF/18/0413 08/06/2018 PDF icon Proposed PFEO , PDF icon Written Decision (Proposed PFEO) , PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
South Lanarkshire Council PF000184 FTS/HPC/PF/18/0027 & FTS/HPC/PF/18/0029 08/06/2018 Carrying out repairs and maintenance(Section 6 of Code) PDF icon statement of decision complied Click to follow link
River Clyde Homes PF000152 FTS/HPC/PF/17/0281 01/06/2018 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code) PDF icon Decision Click to follow link
First Port Property Services Scotland PF000095 FTS/HPC/PF/18/0282 01/06/2018 PDF icon Written Decision (Complied) Click to follow link
River Clyde Homes PF000152 FTS/HPC/PF/17/0281 01/06/2018 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon written decision failure to comply proposed PFEO, PDF icon proposed PFEO Click to follow link
South Lanarkshire Council PF000184 FTS/HPC/PF/17/0428 25/05/2018 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Proposed PFEO, PDF icon Decision, PDF icon Written Decision (Failure to Comply) (No PFEO) - PF.17.0428_Redacted.pdf Click to follow link
Factotum Scotland Ltd PF000406 FTS/HPC/PF/18/0132 24/05/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written decision FTC - proposed PFEO, PDF icon Proposed PFEO, PDF icon Written Decision (Failure to Comply)(PFEO), PDF icon PFEO, PDF icon Written Decision (Failure to Comply with Order) PF.18.0132.pdf Click to follow link
Glasgow West Enterprises Ltd PF000329 FTS/HPC/PF/18/0380 24/05/2018 PDF icon Written Decision , PDF icon Proposed PFEO Click to follow link
Glasgow West Enterprises Ltd PF000329 FTS/HPC/PF/18/0380 24/05/2018 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code) PDF icon Written decision failure to comply (NO PFEO) Click to follow link
Sanctuary Scotland Housing Association Ltd PF000124 FTS/HPC/PF/18/0233 21/05/2018 PDF icon Decision Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/18/0146 21/05/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision , PDF icon Proposed PFEO, PDF icon Varied PFEO, PDF icon Written Decision (Failure to Comply with Order) Click to follow link
Partick Works Limited PF000165 FTS/HPC/PF/17/0418 17/05/2018 PDF icon Complied Decision Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/17/0391 14/05/2018 Carrying out repairs and maintenance(Section 6 of Code) PDF icon written decision failure to comply (NO PFEO) Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/17/0391 14/05/2018 Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO, PDF icon Proposed PFEO Click to follow link

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