Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Datesort ascending Application complaints Files Page Link Upper Tribunal Decision
Sanctuary Scotland (Property Factor) PF000124 FTS/HPC/PF/18/2450 21/12/2018 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Written decision FTC proposed (PFEO), PDF icon Property factor Enforcement Order (proposed), PDF icon written decision FTC no PFEO Click to follow link
Allied Souter & Jaffey (Property Factor) 000470 FTS/HPC/PF/18/2228 18/12/2018 PDF icon written decision Failure to comply - no pfeo Click to follow link
Speirs Gumley Property Management PF000160 13/12/2018 PDF icon complied decision - 13.12.2018 - pf.18.1569.pdf Click to follow link
James Gibb Residential Factors (Property Factor) PF000103 FTS/HPC/PF/18/1789 -PF/18/1791 07/12/2018 Debt recovery (Section 4 of Code) PDF icon Proposed PFEO, PDF icon Written decision Failure to comply (prop) PFEO, PDF icon PFEO, PDF icon Order Revocation notice Click to follow link
Park Property Management PF000423 FTS/HPC/PF/18/1769 07/12/2018 PDF icon Written Decision (Failure to Comply) (Proposed PFEO), PDF icon Proposed PFEO, PDF icon PFEO Click to follow link
Riverclyde Homes (Property Factor) PF000152 FTS/HPC/PF/18/2148 05/12/2018 PDF icon Property Factor Enforcement Order (PFEO) proposed, PDF icon Written decision Failure to comply (prop PFEO), PDF icon written decision FTC no PFEO Click to follow link
Hanover Scotland PF000255 FTS/HPC/PF/18/2205 05/12/2018 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Complied) Click to follow link
SGL Property Ltd (Property Factor) PF000492 FTS/HPC/LM/18/2026- 2031 - 2032 - 2033 04/12/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Proposed PFEO, PDF icon Written Decision Failure to comply Proposed PFEO, PDF icon failure to comply pfeo - 18.02.2019- 2026 -2031 -2032 2033, PDF icon Written Decision (Failure to Comply with Order) Click to follow link
Ross and Liddell Ltd PF000197 FTS/HPC/PF/18/1952 04/12/2018 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon written decision - review refusal, PDF icon written decision ftc proposed PFEO, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon compliance certificate Click to follow link
Macfie & Co Management Services Ltd PF000098 FTS/HPC/PF/18/1743 22/11/2018 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply (Proposed PFEO), PDF icon Proposed PFEO, PDF icon Written decision failure to comply (PFEO), PDF icon Compliance decision Click to follow link
MXM Property Solutions Ltd (Property Factor) pf000290 FTS/HPC/PF/17/0229 19/11/2018 PDF icon written decision TFC - no pfeo Click to follow link
FirstPort Property Services Scotland 000095 FTS/HPC/PF/18/2318 19/11/2018 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Property Factor Duties PDF icon Written decision failure to comply(proposed PFEO), PDF icon Propoesed PFEO, PDF icon witten decision FTC NO PFEO Click to follow link
Link Group Limited PF000355 FTS/HPC/PF/18/1922 29/10/2018 Property Factor Duties PDF icon Wtitten Decision (Failure to Comply)(Proposed PFEO), PDF icon Proposed PFEO, PDF icon Written Decision (Failure to Comply)(NO PFEO) Click to follow link
Link Group Limited PF000355 FTS/HPC/LM/18/1725 29/10/2018 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO), PDF icon Proposed PFEO, PDF icon Statement of Decision, PDF icon Written Decision (Failure to Comply)(Proposed PFEO)(Review), PDF icon Proposed PFEO (Review), PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
The Property Management Company PF000100 FTS/HPC/PF/18/1380 29/10/2018 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Complied) Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/18/0601 24/10/2018 PDF icon Written Decision (Complied) Click to follow link
J. Reavley Factoring PF000420 FTS/HPC/PF/18/1944 22/10/2018 PDF icon Written Decision.pdf, PDF icon Proposed PFEO.pdf, PDF icon compliance certificate, PDF icon written compliance decision Click to follow link
Bield Housing & Care FTS/HPC/PF/18/0333 PF000146 10/10/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply)(No PFEO) Click to follow link
Macfie &Co PF000098 FTS/HPC/PF/18/1472 01/10/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Property Factor Enforcement Order (PFEO) (Proposed).pdf, PDF icon Written Decision (Failure to Comply) (Proposed PFEO).pdf, PDF icon Property Factor Enforcement Order (PFEO).pdf, PDF icon Decision (Certificate of Compliance), PDF icon Certificate of Compliance Click to follow link
Park Property Management Limited PF000423 FTS/HPC/PF/18/1810 29/09/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO).pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed).pdf, PDF icon Property Factor Enforcement Order (PFEO).pdf, PDF icon certificate of compliance Click to follow link

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