Taking of oral evidence from persons located overseas in tribunal proceedings

Letting Agent Decisions

Use the form below to select a code complaint type and input relevant details to filter the search.

Case Reference	Letting Agent	Letting Agent Registration Number	Hearing Date	Code Complaint(s)	Decisions
FTS/HPC/LA/24/3384	Countrywide Residential Lettings Limited	LARN1904055	16 Sep, 2025 , 17 Aug, 2026	Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Written Decision (Failure to Comply) (LAEO) (22.05.26) 3384 REDACTED.pdf (500.78 KB) Document Certificate of Compliance (17.08.26) 3384 REDACTED.pdf (262.4 KB)
FTS/HPC/LA/25/3494			30 Jul, 2026		Document REDACTED Written Decision (Rejection) 30.07.2026 3494 (1).pdf (102.7 KB)
FTS/HPC/LA/25/4591	Countrywide & SHH Lettings		13 Jul, 2026		Document REDACTED Written Decision (Complied) 18.07.2026 4591.pdf (226.68 KB)
FTS/HPC/LA/25/4997	Strathmore Property Ltd t/a Martin & Co Cupar	LARN2107001	10 Jul, 2026		Document Written Decision LA 25.4997_Redacted.pdf (278.13 KB)
FTS/HPC/LA/24/3513, FTS/HPC/LA/24/3514	G & S Properties	LARN1911017	28 Apr, 2026		Document Written Decision (Failure to Comply) (LAEO) LA 24.3513 & LA 24.3514_Redacted.pdf (211.51 KB) Document Letting Agent Enforcement Order (LAEO) LA 24.3513 & LA 24.3514_Redacted.pdf (218.54 KB) Document Certificate of Compliance (02.07.26) 3513 & 3514_Redacted.pdf (137.18 KB)
FTS/HPC/LA/25/1574	Corbett & Shields Limited	LARN2101003	23 Apr, 2026	Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document REDACTED Written Decision (Failure to Comply) (LFAEO) (20.5.26) 1574.pdf (377.44 KB) Document REDACTED Letting Agent Enforcement Order (LFAEO) (20.5.26) 1574.pdf (222.61 KB) Document REDACTED Certificate of Compliance (29.6.26) 1574.pdf (231.91 KB)
FTS/HPC/LA/24/2537	Liweo Group Ltd		25 May, 2026	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Written Decision (Failure to Comply) (LAEO) (25.05.2026) 2537 REDACTED.pdf (318.35 KB) Document Letting Agent Enforcement Order (25.05.2026) 2537 REDACTED.pdf (193.71 KB)
FTS/HPC/LA/25/4655			7 May, 2026		Document Written Decision (Reject) LA.25.4655_Redacted.pdf (247.1 KB)
FTS/HPC/LA/24/0749	DJ Alexander Lettings Ltd	LARN1812026	12 Nov, 2025	Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document LA0749 Decision final_Redacted.pdf (433.2 KB) Document LAEO LA0749 final_Redacted.pdf (177.82 KB) Document REDACTED Certificate of Compliance 25.03.2026 0749.pdf (144.72 KB)
FTS/HPC/LA/25/0234 & FTS/HPC/LA/25/3470	Challenge Ltd		30 Mar, 2026	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document REDACTED Written Decision (2.4.26) 0234, 3470.pdf (163.21 KB)