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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/22/3616 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code) ,
Document
Review Decision 3616.pdf (324.48 KB)
, , , , , ,
Newton Property Management Ltd PF000108 FTS/HPC/PF/22/4172 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code)
River Clyde Homes PF000152 FTS/HPC/PF/22/4175
Document
Decision PF.22.4175_Redacted.pdf (245.03 KB)
River Clyde Homes PF000152 FTS/HPC/PF/23/0097
Document
Decision PF.23.0097_Redacted.pdf (244.69 KB)
Hacking & Paterson Management Services PF000288 FTS/HPC/PF/22/1581 , , ,
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/22/4021, FTS/HPC/PF/23/0004 Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Property Factor Duties
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/22/1885, FTS/HPC/PF/22/1887
Rettie & Co FTS/HPC/PF/23/0625 Property Factor Duties
Newton Property Management PF000108 FTS/HPC/PF/22/4180
Document
Rejection PF.22.4180_Redacted.pdf (417.24 KB)
Riverclyde Homes PF000152 FTS/HPC/PF/22/4270
Document
Decision PF.22.4270_Redacted.pdf (271.98 KB)